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1. The following measures belong to one of four perspectives on the balanced scorecard

1. The following measures belong to one of four perspectives on the balanced scorecard:1 Return on investment2 Time to market3 Number of new customers4 Percentage of revenues from new sources5 Quality costs6 Employee productivityRequired:a. Identify the perspective appropriate for each measure listed above.b. Suggest a possible strategic objective that might be associated with each measure.( Be sure to label each item clearly)2Using the abbreviations listed below, indicate for each of the costs whether the cost should be classified as:(be sure to label each clearly)P = PreventionD = DetectionI = Internal FailureE = External FailureN = none of the above1. Inspecting products and processes2. Verifying supplier environmental performance3. Testing for contamination4. Obtaining ISO 14001 certification5. Carrying out environmental studies6. Operating pollution control equipment7. Cleaning up a polluted lake8. Recycling scrap9. Recycling products10. Cleaning up oil spills3Using the abbreviations listed below, indicate for each of the costs whether the cost should be classified as: (be sure to label each clearly)P = PreventionA = AppraisalI = Internal FailureE = External FailureN = none of the above1. Cost of recalling defective products2. Design reviews3. Downtime due to defects4. Field testing5. Inspection of work in process6. Lost sales due to poor product performance7. Process acceptance8. Quality training programs9. Scrap10. Supplier evaluations

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