A statement of requirements
lists alternative options for enacting the goals of the
strategic facility plan.
primarily expresses vision statement goals that are a type
of stretch goal.
primarily expresses how to optimize and fulfill forecasted
system needs.
for design is an internally produced space planning and
relocation forecast.
In which of the following project phases are a projectâs end
results identified?
Plan
Define
Do
Act
Project models can be applied to
individual processes and phases or to the project as a
whole.
individual process and phases but not the project as a
whole.
the project as a whole but not to individual processes or
phases.
the project as a whole or to individual processes, but not
phases.
A bid bond provides a penalty to reinforce which of the
following?
When a contractor claims to have proper insurance or
licensure it is verifiable.
When an organization signs a contract it commits to paying
for deliverables if fulfilled properly.
When a contractor begins work on a project it is committing
to complete the work properly.
When a contractor makes a proposal for a project it is
legally binding if accepted.
A tenant improvement allowance is money set aside by a
landlord in accordance with
a scope/statement of work.
a building standard.
the actual interior design and construction costs.
the estimated interior design and construction costs.
Which of the following can be used to update policies,
procedures, and practices such as contract templates or organizational charts
or alternately take the form of helpful hints?
Balanced scorecard perspectives
Lessons learned
Post-implementation audit
Post-occupancy survey
Which of the following stakeholders determines when a
facility management equipment installation project is done and can be closed?
Facility manager
Project manager
General contractor
Owner
Which of the following documents typically describes the
business need for a project such as legal requirements, customer requirements,
market demand, or social needs?
Project charter
Conceptual project budget
Project objectives statement
Statement of requirements
A subtask can be subdivided into two work packages, but each
would be performed by the same person and cost and duration estimates would not
be improved. Which of the following is true of this scenario?
Divide the subtask because the work packages improve task
assignment.
Divide the subtask if the work packages are on the critical
path.
Do not divide the subtask if it increases risk
identification rates.
Do not divide the subtask if it increases reporting and
control requirements.
Which of the following documents refines the tasks outlined
in the scope and deliverables documentation?
Project schedule
Work breakdown structure (WBS)
Statement of requirements
Project budget
A project is behind schedule. Which of the following is a
best practice for adding workers?
Select two.
Add skilled workers to teams that require and currently
possess effective teamwork.
Add workers if their incremental output exceeds added costs
for training and communications.
Add skilled workers to tasks that can be performed
independently.
Add workers even if they require difficult additional
training and communications.
Which of the following is true of acquiring internal staff
for the project team?
Project managers generally have no hiring authority.
Part-time project team members with line responsibilities
generally have no scheduling conflicts.
Project managers are typically considered line managers.
Project managers generally have no authority to acquire team
members from other business units.
Which of the following is a type of acceptance criteria that
is used to determine whether all required tasks have been done?
Quality metrics
Cost of quality (COQ)
Quality checklists
Quality standards
Which of the following is true of controlling the schedule
during project execution and control?
If work cannot be brought back on schedule, changing the
schedule is not an option.
Project managers use schedule variance analysis as the
primary guide for deciding whether to recommend actions or changes to the
schedule.
Schedule creep is acceptable if it results in useful new
features at an acceptable cost.
Small schedule slips are important and require immediate
action.
A project is completed and all success criteria are met
according to quality control. However the project owners are dissatisfied with
the deliverables. Which of the following could have occurred?
Changes that were accepted should have been rejected or vice
versa.
Analysis of business value did not measure up to what was
promised.
The project manager failed to communicate a change in
priorities effectively.
The deliverables failed to meet acceptance criteria.
A facility manager is determining whether he should be the
project manager on a project. Which of the following is true of this decision?
The facility manager can manage a more complex project if he
has frequently managed similar projects.
The facility manager is never the project manager for
projects.
Except for major construction, facility managers are the
project manager for all facility projects.
If a project is within the facility managerâs capabilities,
there is no reason why he could not manage it.
A planning team has completed the project management plan
and the full project team is brought on board. In this case, which of the
following should new team specialists do?
Select two.
Determine the skill levels of responsible parties and change
estimates as needed.
Revisit work breakdown structure (WBS) tasks and add details
as needed.
Initiate the first joint project planning (JPP) session to
generate consensus.
Generate detailed critical path method (CPM) schedules for
every team member.
Which of the following is true of a scope/statement of work
(SOW) for professional services?
Internal schedulers always produce the schedule for the
contracted work.
A SOW never allows contractors to update portions of the
project work breakdown structure (WBS).
A SOW lists necessary permits with the expectation that
contractors will determine the required lead times.
A SOW notes where one contractor needs to work closely with
other contractors or subcontractors.
If a project deliverable is rejected, validation of repaired
or corrected deliverables is conducted by which of the following?
Risk management
Quality assurance
Change control
Quality control
When estimating costs for a feasibility study, which of the
following items is the most important item to highlight to prevent its costs
from being underestimated?
Engineering requirements
Customer requirements
Design requirements
Space requirements
A risk management team member reviews contract details to
ensure
the amount of risk transfer is appropriate and the cost is
acceptable.
all contract details are standard boilerplate materials.
all fair hiring and employment laws and regulations are
followed.
all high significance, high impact risks are transferred.
In addition to standard contract closure procedures, which
of the following is a good way of ensuring that all contract terms and
conditions are accounted for?
Earned value analysis
Control charts
Issue logs
Checklists
Once an owner takes custody of a building that was a
deliverable in a facility management project, typically, the next step is that
the owner
conducts the punch list/snagging list walkthrough.
places the facility manager in charge of operating and
maintaining the building.
formally commissions the building.
begins the process of formal deliverable acceptance.
Which of the following is true of project models?
The Plan, Do, Check, Act model has a finite duration.
Traditional waterfall models incorporate planned iteration.
Planned iteration allows omission of some details to be
added later.
Phases in project models should not be altered.
Which of the following is indicated in an activity-on-node
diagram by a circle rather than a box?
All events
Activities that are milestones only
Events that are milestones only
All activities
Project managers are responsible for
integrating/coordinating which of the following activities during the Do,
Check, and Act phases of a capital construction project?
Select three.
Forecasting whether the project will stay on schedule.
Implementing standards and processes as planned.
Completing snagging lists/punch lists.
Keeping records on schedule, cost, progress, and quality.
Creating project charter and objectives documents.
The project managerâs primary role in regards to permits for
a construction project is
getting the general contractor to issue a certificate of
occupancy.
specifying the codes that must be followed.
coordination to ensure that they are initiated soon enough
to prevent bottlenecks.
applying for and obtaining the building permit.
Which of the following is the critical input to ensure
design/engineering firms have the necessary information to proceed and are
addressing the right organizational needs?
Construction documents and drawings
Project management plan
Work breakdown structure
Statement of requirements
Which of the following is true of communications management
in the project management plan?
When working with project team members, a high degree of
formality is needed.
Communications should be limited to what each stakeholder
needs to know to be effective.
Executives generally desire reports only at milestones.
All stakeholders should have a consult (two-way)
communications relationship with project team members.
Which of the following is true of monitoring or controlling
risk?
Risk owners look at the detail level of one part of a
process when evaluating technical performance.
Risk identification meetings are only conducted in the Plan
phase; subsequent risks are handled through change control.
Project managers assume risk owner responses conform to the
projectâs risk tolerance levels.
Risk owners close risks in the risk register when a project
changes and the risks no longer apply.
Which of the following is the glue that holds a project team
together and enables stakeholders to feel a sense of participation?
Managing communications
Integration/coordination
Project scheduling technology
Quality management
Which of the following is true of contract administration?
If arbitration is stipulated in contracts for disputed
changes it is legally nonbinding and either party could still litigate.
Constructive changes are changes that both parties must feel
are needed.
The contracted resource shares responsibility for contract
administration.
The project management plan is kept separate from contract
details so changes to the latter do not affect the former.
Which of the following budgets is most directly related to
change control?
Contingency budgets
Quality control budget
Risk management budget
Administrative budget
Parametric modeling is used to
combine most likely, pessimistic, and optimistic estimates.
create a standard set of rates for costs.
build a cost estimate starting at the lowest levels and
summing up the costs.
set a hard budget limit and then distribute these funds to
different tasks.
Which of the following can compress the overall project
duration but may complicate cost auditing?
Standard proposal formats
Standard bidding documents
Competitive bidding
Direct negotiation
Items included in the final design documents for a
construction project that are included solely for reference and are omitted
from the final deliverables are marked as which of the following?
Owner furnished, contractor installed (OFCI)
Non-typical contractual relationship
Not-in-contract (NIC)
Owner furnished, owner installed (OFOI)
Facility management projects are typically used to
accomplish which of the following?
Select two.
Respond to a project sponsorâs mandate for a capital project
even if release of capital funds is denied.
Respond to a merger/acquisition, rapid growth, or
downsizing.
Implement changes to existing organizational structure,
staffing, or systems.
Implement all operations and maintenance activities.
In addition to scope verifications and financial audits,
contractor audits typically include
initial plan of record/final plan of record audits.
technical audits.
root cause analysis.
pre- and post-occupancy surveys.
Which of the following is a key task in procurement
management for project managers that requires both diligence and experience to
ensure that the project remains on schedule?
âInformâ level relationship building with Purchasing
Root cause analysis
Lead time management
Purchase order approvals
For which of the following project planning documents would
bubble diagrams, stack plans, or rough sketches be developed for review by
stakeholders?
Final design
Project management plan
Schematic design
Project objectives statement
Project managers
recruit and organize the project team to represent key
stakeholders.
do not delegate their role of task approval even if it
causes delays.
show humility by avoiding taking ownership of a project.
delegate the role of primary liaison between the project and
executive teams.
Deliverable acceptance may trigger the start of the
final inspection and validation process.
as-built review.
warranty period.
commissioning process.
An organization creates a scope/statement of work before
designs are complete and some contract details are vague. Which of the
following is a risk if the organization is using fixed price contracts?
The contractor may insist on a higher set hourly rate.
The contractor may exercise the right to append the
contract.
The contractor may need to be paid for more overtime.
The contractor may pad his/her estimates.
Which of the following is the primary input to the plan team
and resources process?
Project budget
Project schedule
Project objectives statement
Work breakdown structure (WBS)
Which of the following project management activities unifies
independent project components?
Use of project scheduling tools
Integration or coordination
Scoping and communications
Use of the Plan, Do, Check, Act model
Which of the following steps in the acquisition and design
of a space could be considered Check and Act phase tasks in a project model?
Review and approve design
Contract with design/engineering firm(s)
Generate schematic design
Acquire space
Which of the following actions is the final step in defining
a projectâs purpose after ensuring the purpose is feasible?
Define the scope and intended use of the project
deliverables.
Define the stakeholders in the project and their
aims/requirements.
Define the parameters, assumptions, risks, and constraints
for the project.
Define and document the success criteria.
An initial project team is assembled before the full project
team needs are known. In this case, which of the following is true?
The project team should only be assembled once the full
project team needs are known.
The initial project team is the core of the full project
team so everyone chosen must be available for the entire project.
Project managers select staff/contractors as team members
with preference for persons available for the entire project duration.
Project managers only select staff as initial team members
and wait to use contractors.
Which of the following is true of the methods and tools used
to evaluate contractor proposals?
Exception review investigates bid line items that are too
high or low in comparison to other bids received.
Contractors who have not yet been used can be evaluated
using contractor rating systems.
After a contract is signed, organizations can negotiate with
bidders on cost reductions for specific line items.
In a weighting system, each objective criterion is assigned
a weight that reflects how expert reviewers feel the contractor satisfies the
criterion.
Root cause analysis applied to quality assurance/quality
control can indicate
whether the budget is forecasted to be met or exceeded.
the magnitude of deviations from the budget.
whether a variance from a original item price estimate is a
factor.
the reasons deliverables have defects.
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