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Customers with Mental Illness

You are the senior member of a two-man hostage negotiation team for a maximum security facility in the Northeast. You and partner are called to a cell block where an inmate, identified as Alfredo Albondigas, has taken two facilities maintenance personnel and a fellow corrections officer hostage. He is claiming that there are aliens from another planet living in his cell block and demanding that they leave immediately. He has given an ultimatum that if he does not see the flying saucer leaving the exercise yard area in 2 hours, he will kill the maintenance personnel that he has taken hostage because he knows that they are giving signals to the aliens about him and the other inmates.
Mr. Albondigas is armed with a handmade knife and has his head wrapped in aluminum foil. The corrections entry reaction team (CERT) is working with you has a green light to kill Mr. Albondigas, but there are no current opportunities presenting themselves. You have managed to get a throw phone into Mr. Albondigas and you have direct phone communication with him. Also, because of the phone’s design, when he hangs up, you can still hear what is going on in the room. He has not hurt the maintenance personnel so far, but he is using the corrections officer as a translator to speak to the maintenance personnel, as if the maintenance personnel were not speaking English, but some alien tongue.

This scenario may seem humorous because it is fictional, but if it were real, it would be very serious for both the hostages and Mr. Albondigas. You are tasked by the warden and incident commander to make an operations plan centered on dealing with this mentally ill offender.

Address the following questions in a 10–12 page position paper. Present this paper as if it were an operations plan to negotiate with Mr. Albondigas and end the hostage standoff. You do not need to plan the tactical response if the negotiations fail. The paper presented should confine itself to gathering the information that negotiator needs, and the approach to take when negotiating with Mr. Albondigas to end the standoff.

It is critical that, when you make a statement of fact in your presentation, you cite the reference that you used to obtain the information from. Do this in the text of the paper, and then include the reference in your References page. As always, your paper will be submitted in the current edition of APA format. No abstract is required because this is a short position paper, but a title page, reference page, and appropriate running header with page numbers are necessary.

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