Week 8 final exam
1. Question
: (TCO 3) Ethics is the study of
_____ and ____.
Student Answer: Religion and politics
Young children and mature adults
Cause and effect
Moral judgments and right and wrong conduct
None of the above
Question 2. Question
: (TCO 3) MBO is important, but
MBV, ____, is essential for leadership success.
Student Answer: More by verification
Management by values
Multiplying by volume
Measuring by observing
None of the above
Question 3. Question
: (TCO 3) Because of the
leader’s ability to influence moral behavior, the leader should ask:
Student Answer: Who agrees with me? Who does not?
What values do I wish to promote? Are my
actions supporting my values?
Do I have personal strength to achieve my
goals? Who can help?
Are my values helping me accomplish my goals?
What values should I change?
None of the above
Question 4. Question
: (TCO 7) The preferred basis of
growth for the _____ is introspection and self-analysis.
Student Answer: Traditionalist
Participative
Individualist
None of the above
Question 5. Question
: (TCO 4) Characteristics of a
high performance team include:
Student Answer: A clear, elevating goal
Competent team members
A collaborative climate
Principled leadership
All of the above
Question 6. Question
: (TCO 4) Rewarding employees
for team effort and results is a demonstration of:
Student Answer: A true boss
A leader as team builder
A model employee
Corporate tax break
Question 7. Question
: (TCO 4) The leader as team
builder does all of the following except:
Student Answer: Shows enthusiasm
Admits mistakes and uncertainties
Puts others first
Takes credit for work done by others
Question 8. Question
: (TCO 8) Managing conflict
involves different degrees of _____ and ____.
Student Answer: Time and space
Personal involvement and organizational
involvement
Cooperativeness and assertiveness
Detail and context
None of the above
Question 9. Question
: (TCO 9) A recent survey shows
that _____ of the North American companies surveyed engaged in 11 or more
change initiatives within a five-year period.
Student Answer: 42 percent
11 percent
88 percent
97 percent
1. Question : (TCO 7) ____ and ____ are the personality factors most
strongly associated with leadership effectiveness.
Student Answer: Agreeableness and low neuroticism
Openness to experience and low neuroticism
Extroversion and conscientiousness
Question 2. Question
: (TCO 3) The quality of _____
is possessed by all truly great leaders:
Student Answer: Looking before leaping
Doing the right thing for the right reason
Following-up on decisions
Considering alternative courses of action
Never telling a lie
Question 3. Question
: (TCO 4) Positive group member
roles include:
Student Answer: Encourager, clarifier, harmonizer
Idea generator, ignition key, standard setter
Detail specialist
All of the above
None of the above
Question 4. Question
: (TCO 8) Ann Morrison
identifies 10 practices considered to be important in dealing with diversity,
including:
Student Answer: Top management’s personal involvement
Targeted recruitment
Diversity training groups
Work and family policies that support
diversity
All of the above
Question 5. Question
: (TCO 9) Principles to follow
in developing others include:
Student Answer: Have a respectful attitude
Build self-esteem
Use coaching versus judging
Practice to build proficiency
All of the above
Question 6. Question
: (TCO 9) The “Attitude in
Response to Change Curve” describes the following phases in sequence of
occurrence:
Student Answer: Exploration, denial, resistance,
responsibility, commitment
Resistance, exploration, attitude trough,
responsibility, commitment
Denial, resistance, attitude trough,
exploration, responsibility, commitment
Resistance, denial, exploration, attitude
trough, responsibility, commitment
Question 7. Question
: (TCO 9) One minute goal
setting involves identifying _____ goals, and writing these on _____ sheet(s)
of pages, _____ words or less.
Student Answer: 6 to 10; 2; 500
3 to 5; 1; 250
1 to 3; 1; 500
10 to 15; 5; 1,000
None of the above
Question 8. Question
: (TCO 6) Two important criteria
for bench marking are _____ and ____.
Student Answer: Product quality, service quality
Location, time
Personal, organizational
Past, present
None of the above
Question 9. Question
: (TCO 6) One minute praising
has four characteristics, including:
Student Answer: Be immediate
Be specific
Be sincere
Encourage the individual
All of the above
Question 10. Question
: (TCO 6) The best performance
reviews accomplish two results:
Student Answer: Increase complacency, decrease motivation
Increase turnover, decrease efficiency
Increase conflict, reduce teamwork
Solve job problems, develop employee
competence
None of the above
Question 11. Question
: (TCO 10) Sam Walton wrote that
success came from:
Maintaining records, positive attitude, good
health
Financial performance, materials management,
employee loyalty
Building a team, hard work, breaking old
rules
1.
(TCO 4) This question has multiple parts. Our text provides five techniques
that help reduce the tendency towards groupthink in the decision-making
processes. (I) Describe each technique in your own words, and (II) explain
which symptoms of groupthink each technique is used to control or reduce, and
why it works that way.
Question 2. Question
: (TCO 2) (I). Describe each of
the following leadership styles: directive, participative, and free rein. (II)
Explain which one is best, or, if no one style is best, describe what the style
of leadership depends on.
Question 3. (TCO
3) List, describe, and provide an example to illustrate each of the four bases
of PERSONAL power.
Question 4. (TCO
8) I. Describe five ways to manage diversity effectively.
II. Rank order these strategies, and explain why you ranked
them as you did, using examples to clarify your rankings.
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