1. Followersâ lack of value for goals is a neutralizer for leadership.Select one: True or False2. Encouraging the heart emphasizes the importance of motivation, reward and recognition.Select one: True or False3. Rackspace, the web hosting company, relies on teams to achieve exceptional customer service.Select one: True or False4. Self-leadership relies on receiving feedback and rewards from others outside of the team.Select one: True or False5. Most people have difficulty acting outside the zone of comfort that is determined by their individual difference characteristics.Select one: True or False6. Amy has just finished reading Kouzes and Posnerâs book on what followers want and has learned about the practices of exemplary leaders. Based on those researchersâ ideas, which of the following is Amy likely to focus on:Select one: a. challenging existing ideas and encouraging followers to experiment. b. overcoming resistance to change and stimulating followers intellectually. c. cultivating dramatic symbols and developing obedience and loyalty. d. express high self-confidence and build her image.7. The most important component of emotional intelligence is sympathy for others.Select one: True or False8. Antonio is a highly stressed supervisor who is feeling overwhelmed with the amount of work he is required to accomplish. His primary reason for not delegating to his employees is because âhis followers are not ready.â Which argument is the strongest rationale to justify that he should indeed delegate more responsibility?Select one: a. The leaderâs job is to get followers prepared to take on new tasks. b. Only a few tasks cannot be delegated. c. Encouraging experimentation and tolerating mistakes are essential to learning and development. d. Doing busy work is not an appropriate use of a leaderâs time.9. Followers who do not depend on their leader are less likely to contribute to the corruption cycle.Select one: True or False10. According to the Normative Decision Model, leaders should adjust their decision style depending on __________ and _____________.Select one: a. their personal style; the situation b. the followersâ maturity; goals of the organization c. the need for a quality decision; likelihood that employee will accept the decision d. the complexity of the task the group is doing; the degree to which the group agrees with the leader11. Process managers avoid risk and centralize decision making.Select one: True or False12. Which personality trait is most likely related to oneâs ability to seek and accept feedback?Select one: a. external locus of control b. openness to experience c. emotional stability d. high machs13. Leadership and management become more closely similar when considering the issue of __________.Select one: . effectiveness and competence b. national and organizational culture c. individual traits d. organizational performance 14. Suzanna would like to improve her leadership effectiveness using Path-Goal theories of leadership. She should:Select one: a. identify her in-group and out-group and how followers get in each group. b. make sure that she has enough power. c. understand her followersâ need for autonomy and their perception of the task. d. make sure she is comfortable with a variety of decision styles.15. Communication with followers is universally valued as a positive leadership characteristic. However, in ___________ leaders are effective when they communicate non-aggressively and softly, while in ___________ effective leaders are bold and assertive.Select one: a. China; India b. Mexico; U.S. c. Iran; Brazil d. Vietnam; Cambodia
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