100% Original, Plagiarism Free, Tailored to your instructions

Order Now!

managing servives

Order Description

the task that im going to do is about mark and spencer
Name of service provider Mark and Spencer
Scope of services – Organising idea – and the service specification – Personal style adviser

TASK – the customer journey and the service process evaluation – Define and evaluate the process for acquiring clothes style advice for your own profile. Note that you may wish to save the data and should be prepared to input personal information so may need to do this privately.

Web link – https://www.marksandspencer.com/s/women/style-adviser

Thinking about what to do:
Imagine that you are a customer – a user of the service
Also imagine that you are a consultant advising on the service experience so that the design can be improved
YOU NEED TO DO A DIAGNOSIS – so you will need to know what the concept of the service is; and to be able to scope the offering out in the form of a blueprint
Then from the blueprint you will know the processes that they conduct within the service delivery – but this only gives a small amount of detail so you will need to consider what the specification and detail of the service is.

You should be able to find out the detail about how the service works from the website; often this is at the bottom of the site; and is sometimes called Terms of Use or Terms and Conditions. Or it may be under Customer Service or Customer Care. Every organization will do it slightly differently.
Then you should scope out the customer journey for the service process that you have been given. When you put the blueprint together you will find that some of this will already be in your detail so you just need to extend it.
Then you need to add the emotions to the journey – look at lecture and below for the customer journey combined with the emotions. What is good about the journey and what is not good about the journey What can be changed

Our Service Charter

  1. Excellent Quality / 100% Plagiarism-Free

    We employ a number of measures to ensure top quality essays. The papers go through a system of quality control prior to delivery. We run plagiarism checks on each paper to ensure that they will be 100% plagiarism-free. So, only clean copies hit customers’ emails. We also never resell the papers completed by our writers. So, once it is checked using a plagiarism checker, the paper will be unique. Speaking of the academic writing standards, we will stick to the assignment brief given by the customer and assign the perfect writer. By saying “the perfect writer” we mean the one having an academic degree in the customer’s study field and positive feedback from other customers.
  2. Free Revisions

    We keep the quality bar of all papers high. But in case you need some extra brilliance to the paper, here’s what to do. First of all, you can choose a top writer. It means that we will assign an expert with a degree in your subject. And secondly, you can rely on our editing services. Our editors will revise your papers, checking whether or not they comply with high standards of academic writing. In addition, editing entails adjusting content if it’s off the topic, adding more sources, refining the language style, and making sure the referencing style is followed.
  3. Confidentiality / 100% No Disclosure

    We make sure that clients’ personal data remains confidential and is not exploited for any purposes beyond those related to our services. We only ask you to provide us with the information that is required to produce the paper according to your writing needs. Please note that the payment info is protected as well. Feel free to refer to the support team for more information about our payment methods. The fact that you used our service is kept secret due to the advanced security standards. So, you can be sure that no one will find out that you got a paper from our writing service.
  4. Money Back Guarantee

    If the writer doesn’t address all the questions on your assignment brief or the delivered paper appears to be off the topic, you can ask for a refund. Or, if it is applicable, you can opt in for free revision within 14-30 days, depending on your paper’s length. The revision or refund request should be sent within 14 days after delivery. The customer gets 100% money-back in case they haven't downloaded the paper. All approved refunds will be returned to the customer’s credit card or Bonus Balance in a form of store credit. Take a note that we will send an extra compensation if the customers goes with a store credit.
  5. 24/7 Customer Support

    We have a support team working 24/7 ready to give your issue concerning the order their immediate attention. If you have any questions about the ordering process, communication with the writer, payment options, feel free to join live chat. Be sure to get a fast response. They can also give you the exact price quote, taking into account the timing, desired academic level of the paper, and the number of pages.

Excellent Quality
Zero Plagiarism
Expert Writers

Instant Quote

Instant Quote
Single spaced
approx 275 words per page
Urgency (Less urgent, less costly):
Total Cost: NaN

Get 10% Off on your 1st order!